My son saved for months to purchase his digital camera. He had a specific camera in mind and after unsuccessfully searching local stores he went on line to search for it. His father and I both checked over his shoulder concerning his purchase. I gave him by credit card #, he handed me his cash. After several days I received an email asking me to call and confirm the order. It was at this time the battery questions were fired at me and my response to On Time Digital was almost identical to yours. I, too, was spoken to very rudely but was not given the option to cancel the order. I asked that the order be cancelled and did not get a response. I then went through email asking in “writing” that the order be cancelled and that a response to the email would be confirmation. I did not receive a response. I then became very concerned about my credit card# which prompted a trip to the bank to have my credit card account# changed. Needless to say I will be “shouting from the rooftops” my disappointment with On Time Digital.